What information do we collect about you and how do we collect it?
We may collect and process various types of data about you, including for example your name, title, occupation, contact details (including email address, postal address, and/or telephone number) company or university affiliation, industry, region, relationship to Plural, reason for contacting Plural and the content of any messages you send us. Where you are applying for a job, we may also collect details of your qualifications, skills and work experience, and other work-related information from your C.V., covering letter, and references (“your information”).
We may collect your information when:
- you submit information online via our site (http://www.pluralstrategy.com) or send us any correspondence;
- you request information from Plural or ask us to contact you;
- you submit information to us in connection with an employment application;
- you fill out a subscription form or consulting expertise inquiry;
- you opt-in to receive emails from us, or you agree to participate in surveys; and/or
- you disclose information publicly in any chat rooms, message boards, or similar web pages on the site.
For job applicants, we may obtain your information from third parties, for example from recruitment agencies, from your previous or current employers (including referees) and institutions of study, or from the providers of background checks, where relevant, in order to verify details about you and/or your application to work for us.
How will we use your information?
We may use your information in the following ways:
- to ensure that our site’s content is presented as effectively as possible for you;
- for our internal purposes, such as quality control, site performance, system administration and to evaluate use of our site, so that we can provide you with enhanced services; to notify you about changes to our products and services;
- to provide you with information, products or services that you request from us, or which we feel may interest you (provided that you agree to this, where required, as per the ‘Marketing communications’ heading below); and to create reports to assist with future marketing.
If you elect to submit an employment application to us, all of the information you submit may be used for the purposes ordinarily associated with processing an employment application (including to assess your suitability for the role you have applied for, to carry out background checks and other due diligence, for example to ensure you are legally entitled to work in the UK, and, where relevant, to offer you a job with us), as well as to send you details of promotional events (provided that you agree to this, where required, as per the ‘Marketing communications’ heading below).
If you apply for but are not offered a job with us, or if you do not ultimately take up a role with us, we will retain your personal information for a period of up to three years following our last interaction with you concerning the role you have applied for, and may contact you again about future opportunities to work for Plural, once your career has developed or if new roles become available at Plural.
We may collect the email addresses of those who send us email messages; however, we will not send unsolicited email to any of those addresses we collect or share those addresses with any unaffiliated third party, except in the limited circumstances set forth below.
We may use your information to provide you with marketing information that you request or, on occasion, that we feel may interest you, by post and by email. Where you have not requested such communications (for example, by opting-in to receive emails from our marketing lists), we may send occasional updates [by post and] to your business email address; however, we will not send any marketing communications by email to a personal email address unless we have your prior agreement.
What legal bases do we rely on to process your information?
We may process your personal information for the above purposes because:
- it is necessary to enable us decide whether to enter into or perform a contract for services or a contract of employment (or equivalent) with you;
- it is necessary for our or a third party’s legitimate interests, including Plural’s commercial interests in operating our business in a professional, sustainable manner, in accordance with all relevant legal requirements (which includes marketing our business to existing and prospective clients, and appointing high quality candidates to the jobs or roles that we create to achieve our commercial interests);
- it is necessary for us to comply with our legal obligations; and/or
- it relies on your consent (for example, where you have agreed to receive marketing communications from Plural using your personal email address).
Where do we transfer your information to?
We may transfer your information to or store it at a location outside the European Economic Area (“EEA”) or UK to countries which do not have data protection laws which offer the same level of protection for personal information as is provided by UK and EU laws.
Please do not send us your information if you do not want it to be transferred to or stored outside the EEA. By providing your information to us you acknowledge that Plural may transfer your information to a destination outside the EEA, including to Plural’s offices in the United States. In such circumstances, we will put in place measures to provide appropriate safeguards for the confidentiality and security of your personal information.
Who do we share your information with?
We may disclose your personal information to third parties if this is necessary for our or a third party’s legitimate interests (including our commercial interests, for example where we outsource certain functions such as recruitment processes to third parties) and particularly if we are required to do so by law, or if we believe that such action is necessary to:
- comply with our legal obligations,
- protect and defend our rights or property or those of our clients or staff; and/or
- protect the personal safety of our clients, staff or the public.
This may involve exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction, including to assess the financial standing of existing or prospective clients and their source of funds for paying Plural’s fees. For job applicants, we may share your information with third parties which provide services to us, for example recruitment agencies and the providers of background checks.
We may also share your information with other organisations:
- if we sell or buy any business or assets, (as we may share your data with the prospective seller or buyer);
- if we or substantially all of our company assets are acquired by another party, in which case your information may be one of the transferred assets; or
- if we have to enforce or apply our terms set out in our Legal Disclaimer, or any other agreements or terms and conditions.
How do we keep your information secure?
Plural has implemented generally accepted standards of technology and operational security in order to protect your personal information from loss, misuse, alteration, or destruction. All your information is stored on our secure servers and we will protect your information using all appropriate technical and organisational measures.
Despite these precautions, however, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your information transmitted to our site or that unauthorized persons will not obtain access to your personal information.
Our site may from time to time contain links to other websites. Please check the privacy policies on those sites before you submit your information to those sites. We do not accept any responsibility or liability for those sites or their privacy policies.
You should keep in mind that whenever you publicly disclose information about yourself online — for example, via message boards or chat rooms — that information could be collected and used by people whom you do not know. In addition, certain message boards and similar user forums may display IP addresses along with the message poster’s name and message. Plural does not accept responsibility for any action or policies of any third parties who collect any information users may disclose on the message boards, chat areas or other user forums, if any, on the site.
How long do we keep your information?
For existing and prospective clients, we will retain your information for as long as is necessary to provide services to you, or to offer or market our services to you, as applicable. We may retain information about our clients for up to seven years following our last professional engagement by or interaction with you, for accounting and audit purposes, and where relevant, for the establishment, exercise or defence of legal claims.
For job applicants, if your application is successful and you accept our offer of employment or another form of engagement with us, then your personal information will be retained and processed for the purpose of your role. If you are not offered a job, or if you do not ultimately take up a role with us, we will retain your personal information for a period of three years after our last interaction with you, as explained above.
Under the General Data Protection Regulation (GDPR), you have the rights to:
- access your information, including copies of it
- require us to correct your information if it is inaccurate;
- require us to erase your information in certain circumstances;
- require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal);
- receive from us your information which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller; and
- object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.
You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can tick the appropriate box on the forms when we collect your information or unsubscribe later at any time by contacting us at firstname.lastname@example.org.
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.
If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.
You may also request to see our full policy. Please email email@example.com for a copy of this or to request the exercise of any of your rights as set out above.
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